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Deactivate a User

Archive users while preserving their performance data

When an employee leaves your organization, you can deactivate their user account in Zal.ai. Deactivated users become archived, meaning they can no longer log in, but all their performance review data is preserved for legal and compliance purposes.

This article is relevant to: Admins

Feature: Company Settings

How to Deactivate a User

  1. From the left navigation, click Settings.
  2. Select Users.
  3. Find the user you want to deactivate and click on their name.
  4. In the user detail panel, toggle off Active.
  5. The user is now archived.

What Happens When a User Is Deactivated

  • The user can no longer log in to Zal.ai
  • They are removed from active user counts
  • All their historical data is preserved:
    • Past performance reviews
    • Goals and goal history
    • Feedback and brag sheet entries
    • Meeting notes
  • Their data remains accessible to HR and Admins for reporting
Note: Zal.ai provides unlimited archived user storage at no additional cost, so you can maintain complete performance records for compliance purposes.

How to Reactivate a User

If a user returns to your organization or was deactivated by mistake:

  1. Go to Settings → Users.
  2. Use the filter to show archived users.
  3. Click on the user's name.
  4. Toggle on Active.
  5. The user can now log in again with all their historical data intact.