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Admins: Create a Grading Scale

Define the rating system for performance reviews

A grading scale is the rating system managers use when evaluating their direct reports. It provides a consistent framework for measuring and scoring performance across your organization.

This article is relevant to: Admins

Feature: Settings

Steps to Create a Grading Scale

  1. Click the Settings gear at the bottom of the navigation bar.
  2. Select Grading Scales.
  3. Click + Grading Scale.
  4. Give it a title and description.
  5. Add rating levels that managers will choose from.
  6. Click Save.

Example Rating Levels

Some organizations use descriptive labels:

  • Below Expectations
  • Meets Expectations
  • Exceeds Expectations

Others prefer numbered scales (1 through 5). Choose what fits your company's culture and approach to performance.

Best Practice: Define What Each Rating Means

We strongly recommend creating an internal document that explains what each rating level actually means in practice—the behaviors and outcomes that correspond to each one.

Sharing this with everyone before the cycle begins is important. When managers and employees have a clear frame of reference:

  • Evaluations are more consistent and fair
  • Employees can assess themselves with confidence
  • Calibration conversations are smoother

You can link this document directly in your cycle kickoff email.