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Add and Update Users

Import users via CSV or add them manually to your Zal.ai account

In this article, you'll learn how to add new users to your Zal.ai account and update existing user information. Users are the employees, managers, and administrators who access your organization's performance management hub.

This article is relevant to: Admins

Feature: Company Settings

How to Add Users

There are two ways to add users to Zal.ai: importing via CSV or adding manually.

Option 1: Import Users via CSV

  1. From the left navigation, click Settings.
  2. Select Users.
  3. Click Import in the top right corner.
  4. Select your CSV file. Zal.ai will automatically map the columns, including departments and other relevant data.
  5. Review the mapping and click Submit to import your users.
Tip: You can export your personnel list from your HRIS system as a CSV file to quickly import all employees at once.

Option 2: Add a User Manually

  1. From SettingsUsers, click + (plus sign).
  2. Fill in the required fields for the new user (name, email, etc.).
  3. Optionally, check the box to send an invitation email to the user.
  4. Click Submit to create the user.

How to Update User Information

  1. Navigate to SettingsUsers.
  2. Find the user you want to edit by searching or scrolling through the list.
  3. Click on the user's name to open their profile.
  4. Update any of the following:
    • Active status – Toggle on/off
    • Role – Employee, Manager, HR, or Admin
    • Department – Assign to a department
    • Current career role – Set their job title
    • Manager – Set who they report to
  5. Changes are saved automatically.
Note: You can also edit fields directly within the table view for quick updates without opening the user's full profile.

How to Export User Data

To export all user data, click Export on the Users page. This downloads a CSV file containing all user information.